Terms of Use

Balanced Perceptions Therapy & Consulting (BPTC) – Terms of Use

Effective Date: 19/10/2025

Welcome to the website and services of Balanced Perceptions Therapy & Consulting (BPTC). By accessing our website, booking sessions, or using our services, you agree to comply with and be bound by the following Terms of Use.

1. General Use

The content on this website is provided for general informational purposes only.
Your use of this website does not create a therapist-client relationship.
BPTC reserves the right to modify, suspend, or discontinue any aspect of the website or services at any time.

2. Confidentiality and Privacy

All personal information collected is subject to our Privacy Policy.
Communications via email or online forms are not guaranteed to be secure. Confidential therapy-related communication should occur through approved channels (in-person, secure telehealth platforms).

3. Therapy and Consulting Services

BPTC provides therapeutic and consulting services that are informational and supportive.
Services do not replace professional medical or legal advice.
Clients are encouraged to seek guidance from their GP, medical professional, or legal representative for issues beyond the scope of our services.
Any outcomes from therapy or advice are individual and cannot be guaranteed.

4. Telehealth / Online Session Disclaimer

BPTC provides online therapy or consulting sessions via secure platforms.
Online sessions are subject to technical limitations (internet, device, software).
Confidentiality cannot be fully guaranteed if sessions are conducted in public or shared spaces.
By participating in online sessions, you acknowledge and accept the limitations and risks of telehealth.

5. Appointments and Payments

Session bookings are subject to availability and payment terms outlined on our website or during intake.
Cancellations or rescheduling must follow our Cancellation Policy.
Fees are payable as stated and are non-refundable unless otherwise specified.

6. Intellectual Property

All content, including text, images, logos, and resources on this website, are owned by BPTC or licensed to us.
You may view or download content for personal use only.
No reproduction, distribution, or commercial use of content is allowed without prior written permission.

7. User Conduct

By using our website or services, you agree not to:

Use the website for illegal or harmful purposes.
Harass, abuse, or harm BPTC staff or other clients.
Interfere with the operation of our website or services.

8. Limitation of Liability

BPTC is not liable for any direct, indirect, or consequential loss arising from the use of our website or services.
Information on the website is provided “as is”, without warranties of any kind.

9. Third-Party Links

Our website may include links to third-party websites or services.
BPTC is not responsible for the content, privacy, or practices of third-party sites.

10. Cookie Policy

Our website uses cookies, tracking pixels, and analytics tools, including Facebook Pixel, to improve your experience and track engagement.
Cookies help us personalize content, measure performance, and serve relevant advertising.
By using our website, you consent to the use of cookies.
You can manage or disable cookies via your browser settings, but some functionality may be affected.

11. Changes to Terms

We may update these Terms of Use at any time without prior notice.
The effective date at the top will indicate the latest version.
Continued use of our website or services constitutes acceptance of the updated terms.

12. Governing Law

These Terms are governed by the laws of Victoria, Australia.
Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

Contact Us
For questions regarding these Terms of Use, please contact:
Balanced Perceptions Therapy & Consulting (BPTC)
Email: info@balancedperceptions.com.au
Phone: 0456 710 251